Security & Trust
Fire and EMS agencies answer to the public. Parallax ORP is built for environments where data protection, auditability, and procurement scrutiny are baseline expectations — not optional add-ons.
Architecture & tenant isolation
Parallax ORP is a multi-tenant platform with tenant isolation enforced at the architecture level. Agency data boundaries are designed into the data model and access controls — not left to policy alone. Every readiness-impacting change is intended to be traceable through audit trails suitable for operational and compliance review.
The platform is API-native: integrations with CAD, RMS, HR, and scheduling systems are designed to minimize duplicate data entry while maintaining a single authoritative readiness view per agency.
Data hosting & residency
- Hosting provider: Google Cloud Platform (Firebase Hosting)
- Primary region: United States (us-central1)
- Company: Parallax ORP, LLC, Minnesota, United States
Production infrastructure runs on Google Cloud Platform services. Customer data for U.S. agencies is processed and stored in U.S. regions unless otherwise agreed in writing for a specific deployment.
Compliance alignment
Parallax ORP is designed with public-sector security expectations in mind. We align our controls and documentation with frameworks commonly referenced in fire, EMS, and municipal procurement, including:
- CJIS Security Policy — control design informed by CJIS requirements for agencies that operate under CJIS agreements (formal CJIS compliance attestation available as the program matures)
- SOC 2 Type II — on our compliance roadmap; contact us for current status and timeline
- StateRAMP / FedRAMP — evaluated against state and federal procurement needs on a customer-by-customer basis
We do not claim certifications we have not earned. For the latest attestation status, contact security@parallaxorp.com.
Sub-processors
Current infrastructure and communication sub-processors include:
- Google Cloud Platform / Firebase — hosting, database, authentication infrastructure
- Resend — transactional email for inquiry and notification workflows
Agency-specific platform deployments may include additional integrations (CAD, RMS, HR, scheduling vendors) configured per customer. Those integrations are documented during onboarding.
Security contact
For security questionnaires, penetration test summaries, data processing agreements, or procurement documentation:
Pilot program & agency validation
Parallax ORP is actively piloting with fire departments in the Midwest United States. Early partners are evaluating readiness visibility, fatigue analytics, and field training documentation in live operational contexts. Named references are available under NDA where partner agencies permit.
"We needed one place to see who was actually ready — not just who was on the schedule. Parallax ORP gave our command staff that view without asking responders to learn another system." — Operations chief, mid-size Midwest fire department (pilot partner, name withheld by request)
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